Customer Testimonials
Good service department, I like the texting and video reviews of your vehicle, it helps understand what they are looking at. Free car wash and loyalty discount is great too
Great experience at Morris Kia of West Salem. They helped with all our questions. Put some vehicle models we liked in front of us to go through differences. Showed us what they had coming. Put a deposit down. Worked on trade and financing. And now we are officially driving our new Kia Sorento.
Everyone at the front desk was very nice and personable. The work done on my car was done in a timely manner and they provided a loaner vehicle while repairs were being made. Just a great place all around!
Great sales staff in a complicated time of supply chain issues
Great sale, good used car, satisfied with salesperson.
Quick replacement of defective window motor!
The team was great in communicating the delivery and orientation of our new Seltos.
It was good
Great!!
Was easy to deal with Barry and Al
Air bag check for recall.
The service desk employees are amazing! Super helpful and informative. Never had an experience less than excellent when going to KIA in West Salem
Very timely and friendly service! Even washed my car. Waiting room has free coffee and snacks. Very pleasant experience.
It was a pleasant experience
Kyle made the purchasing process easy and smooth. He also went over with us all the features of the car in detail. I highly recommend Kia West Salem. Thank you again!
I would highly recommend Morrie’s Kia in West Salem, WI. I worked with Kyle to order a new Telluride and the process was very easy. He kept me updated on the status throughout. The purchase was very easy and Kyle showed me how to use all the bells and whistles on the vehicle.
Fast and friendly. Even washed my car !
They do a great job!
Great service, very fast.
Service was efficient and staff was knowledgeable and friendly.
Just bought a new Telluride from Morris’s West Salem. Could not be happier with the experience especially dealing with our salesperson Barry. Very pleasant to talk to and did a great job going through the vehicle with us. Thanks!!!
Overall a good experience not too pushy and good communication.
Easy and very detailed with explanations of diagnostics. Simple work order process. Timely responses. No questions left unanswered.
I was very happy with the service I received from Barry MacDonald. The process went very smoothly, I got a fair price for the trade-in of my car, and my new car came earlier than expected. Barry did a thorough job of explaining the features of my 2023 Kia Niro Hybrid and answered all my questions. I am very happy with my new car and with the service from Morris’s Kia.
Great Friendly service!
Terrific, punctual service. Nice staff & comfortable waiting room with amenities. Affordable & would recommend… I drive an hour just to continue getting services from here!
Very thorough and Professional.
Went for a oil change and tire rotation. Staff was very friendly and helpful. It was done in less than an hour, with a complimentary car wash
We needed a new key and fob replacement and programming. The staff were all very friendly and helpful. Zach, in parts, was helpful, communicated well, and accommodated all of my questions. Overall, a great experience with your organization. The only thing that would make it better would be if it was free, but I get it…people gotta eat! Merry Christmas!
Oil pan leak.
Easy to work with
Everyone was very welcoming and supportive
Liked the video sent via text message of what the issues were. Would have liked more detailed work done on repair order to justify labor charged. Otherwise all went good.
The only problems I had was getting through to someone and I wasn't able to get a loner car. I would like to thank Elaina for giving me a number to call which made it very helpful to speak to someone about my car.
Great service! The staff was attentive and listed to what I had to say. Didn't try to upsell me. I told them what I wanted and they delivered!
N/a
I like the new video that people can see the work being done. That way we can rest assured the work is actually being done. I have never been disappointed with Kia West Salem. The only complaint would be the prices have really gone up.
Excellent service
They work on my Kia Sportage
Absolutely LOVE this place. They are incredibly friendly, accommodating, and overall great customer service. They explain everything, show the customer the filters if they need replacing, etc. I highly recommend Kia Brenengen in West Salem. Since purchasing my Carnival, I’ve only gone here due to the exceptional experience I have received.
Very friendly people definitely go there again
Barry is amazing to work with! He sold me my first Kia Sorento over 10 years ago and while I purchased my second Sorento elsewhere, decided to return to work with him again when I started looking for a new vehicle. While I had my heart set on a Telluride, my Sorento was in an accident and was a total loss, at which time my only option was really another Sorento since there were no Tellurides available. Barry took plenty of time with me while I considered another Sorento, and wasn't pushy at all during the process. After having my ...
I was on the hunt for a Kia Sorento in the trim and color that I liked, but also one that fit my budget. Brenengen had one available, but I was on a time crunch. They made the whole process fast and easy! They were quick to provide me a value for my trade-in and meet me where I wanted. Because I was on a time crunch, they moved quickly to ensure I was out the door on time. I cannot say how thankful I am for my new car but also a smooth process!
They made a quick diagnosis, and repaired everything very quickly at a good price.
They were helpful, prompt and did excellent work with a smile on their face. It was my first time to the dealership and I would gladly recommend it.
Althea was very helpful, thank you!
They did an awesome job on everything and explained everything very well. Thank you!!!!
Our vehicle required emergency servicing while traveling in the area, and was towed after hours to Brenegen Kia located in West Salem. We were provided outstanding customer service (especially by Elaina in the service department) and a loaner vehicle for a week while waiting for approval, parts, and work to be completed.
Very knowledgeable, reliable and friendly staff! I know when I go to Brenengen Kia, they will get the job done right. I would recommend them to everyone! You won't be disappointed!
Very nice women at the service counter and the mechanic did a great job. Will go back to them, if needed, again.
Staff is very polite. Video of instruction is a great idea. Overall, a pleasant experience.
Highly recommend the service department. On time and outstanding customer service.
Always Great & Courteous! Love the new video sent via text of Mechanic showing you details & information regarding your car before working on it, and advising on recommended servicing!
I came in with my tire keep getting flat. Brenengen looked up my service record and noticed my tires had tire hazard and fixed my tir e right away. This place did great service and was very helpful. I sure do appreciate all they do for me. Thanks.
Good natured staff, very prompt at assessing my issue. Provided free car wash to boot
I've driven Hondas for 10 years. I was planning on getting an Odyssey but couldn't justify the price. I started searching for Kia Sedona's since my dad has owned one for ten years with little issues. I found the perfect one at Sparta Kia. I usually go to West Salem, Barry retrieved the van and got it back to West Salem the same day. Buying it was a breeze and Barry was very helpful with setting up the van. I'm so excited for my new van!
